Privacy Policy for Champ Smart – Dubai Champagne Club

Champ Smart (“we,” “our,” or “us”) operates the Dubai Champagne Club website (“Website”). Protecting your privacy and personal information is our priority. This Privacy Policy explains how we collect, use, and protect the information you provide when using our Website, booking events, and subscribing to membership plans.

By using our Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information to provide and improve our services, including:

a. Personal Information

• Name
• Email address
• Phone number
• Membership level (Guest, Gold, Black)
• Payment information (processed securely via Stripe)
• Booking history

b. Technical Information

• IP address
• Browser type and version
• Device information
• Cookies and usage data

c. Analytics Data

• Website usage and interaction data collected through Google Analytics, including pages visited, time spent, and booking conversions.

2. How We Use Your Information

We use your data to:

1. Manage your membership account and preferences.
2. Process payments for event bookings via Stripe.
3. Send you notifications about new events, updates, and promotions, including via email and SMS/phone if provided.
4. Analyze website usage and improve our services using Google Analytics.
5. Protect against fraud and maintain website security.

Note: We do not sell, trade, or share your personal information with third-party advertisers.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience and track website performance:

• Essential Cookies: Required for account management, bookings, and payment processing.
• Performance & Analytics Cookies: Collected via Google Analytics to understand site usage and improve services.
• Third-Party Services: Our CDN provider, Cloudflare, may also use cookies to enhance security and performance.

You can manage or disable cookies through your browser settings. Disabling cookies may affect the functionality of the Website.

4. How We Share Your Information

We may share your information only in the following circumstances:

• Service Providers: We use trusted providers like Stripe for payment processing and Cloudflare for website performance and security. These providers are contractually obligated to protect your data.
• Legal Compliance: We may disclose information if required by law or to protect our rights, safety, or property.

5. Data Retention

We retain personal data as long as your membership is active and for a reasonable period afterward to comply with legal obligations, resolve disputes, and enforce agreements.

6. Your Rights

Depending on your jurisdiction (e.g., GDPR in Europe, CCPA in California), you may have the right to:

• Access, correct, or delete your personal data.
• Object to or restrict processing of your data.
• Withdraw consent where applicable.
• Receive your data in a portable format.

To exercise your rights, contact us using the contact page.

7. Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. Our security practices include encryption, secure servers, and Cloudflare protection.

8. Third-Party Services

• Stripe: Handles all payment information securely. Refer to  Stripe Privacy Policy.
• Google Analytics: Tracks website performance. Refer to Google Analytics Privacy Overview.
• Cloudflare: Provides CDN and website security. Refer to Cloudflare Privacy Policy.

9. Children’s Privacy

The Website is not intended for children under 18 or 21, depending on your country of residence. We do not knowingly collect personal data from minors.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us

For questions, concerns, or requests regarding your personal data, contact us at:

Champ Smart – Dubai Champagne Club